At Anjaneya Multiventures Private Limited, we strive to ensure that our customers are completely satisfied with their purchases. However, if you find that you need to return a product, we have established a clear and straightforward returns policy to facilitate this process. This section outlines the eligibility criteria for returns, the timeframes within which returns must be initiated, and the procedures to follow for a successful return.

Return Eligibility

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Certain products, such as custom orders or items marked as non-returnable, may not be eligible for return. We recommend checking the product description for specific return eligibility information. If you have received a defective or damaged item, please contact our customer service team immediately for assistance.

Timeframes for Returns

Customers have 30 days from the date of delivery to initiate a return. To ensure a smooth return process, please notify us of your intent to return the product within this timeframe. After 30 days, we unfortunately cannot offer a refund or exchange. It is important to keep your receipt or proof of purchase, as this will be required to process your return.

Return Procedures

To initiate a return, please follow these steps:

1. Contact our customer service team via email or phone to request a return authorization.2. Once your return is authorized, you will receive instructions on how to return the item.3. Pack the item securely in its original packaging, including all accessories and documentation.4. Ship the item back to us using a trackable shipping service. Please note that you will be responsible for the return shipping costs unless the return is due to an error on our part.5. Once we receive the returned item, we will inspect it and process your refund or exchange within 7-10 business days.